1. We will send password reset instructions. If you must travel, please sanitise your hands frequently and avoid touching your face. You will not be allowed to travel without one. Refunds for tickets bought before 10th March 2020. You're advised to travel during off-peak hours (after 09:00, before 16:00, or after 18:00.) Alternatively, see the refund and change conditions for Eurostar and other European operators. For more information please visit UK travel quarantine and testing. To guarantee your safety and that of the community, we remind you to: Mandatory conditions and self-declaration. I am willing to forego my travel and inform the health Authority in charge in the event in which any of the above mentioned symptoms or conditions were to emerge before my travel or within 8 days of my travel, specifying also which train route and service were used. For more information please visit UK travel quarantine and testing. Travel restrictions do not affect any ticket with a changeover in a train station with restrictions if coming from and going to a train station that doesn’t have any restrictions. If your journey is departing from or arriving at Lombardy (and your PDF ticket shows the Trenord logo), please follow these steps. As of July 1st, 2 daily journeys between Spain and France will be resumed: The offer of frequencies and international trains between Spain and France will be extended according to the evolution of demand. This includes upgrades to the Amtrak app, where customers can book, get boarding information, and check train status from a mobile device and … National ÖBB tickets for journeys until 1st June 2020. Please check UK entry requirements. Refunds for tickets bought after 10th March 2020. You will be refunded in the form of a voucher. Find out about any engineering works and timetable alterations that could impact on your travel plans. wherever possible. Do not travel when you are experiencing COVID-19 symptoms or when you meet public health criteria for quarantine. And we’ll email you if you have an upcoming booking that’s affected by this new rule. 6) If you self-isolate in England, you may opt into Test to Release. See real-time, nighttime, and weekend subway routes, train arrival times, service alerts, emergency updates, accessible stations, and more. Your Amtrak Guest Rewards Points: To allow you more time to use your points and to keep your account active, we are continuing to pause the expiration of points through June 30, 2021. Please visit our help page for more details about changing your Advance booking if affected by COVID-19 travel restrictions. For tickets (national and international) for submission from 1st July onwards, the standard terms and conditions apply. 2. Your password must be at least 8 characters long, include at least 1 alpha character, and include at least 1 number or special character (- ? RENFE is extending the free cancellation or exchange of tickets to 25th March 2021. However, much reduced Thalys service, check online. As before, only essential travel is permitted to the Netherlands. Offer valid regardless of the price conditions of your ticket. Each country is operating under different COVID-19 rules and measures. For five decades, Amtrak trains have taken us where we need and want to go. Vouchers will be valid for one year and redeemable at ÖBB ticket counters in stations. If travelling back to the UK, please be aware that you will need to quarantine on return to the UK. This year is our 50th anniversary and we can’t think of a better year to welcome travelers back to Amtrak. (Same OD, same comfort class). Plus, compare the average uptime of your train with the average uptime of all trains within the NYC subway system. There are still some restrictions in long-distance traffic and on cross-border connections. Eurostar are adapting their timetables and reducing the number of services each day. View live train status and departure information boards for all UK train stations with Trainline. From Monday 1 June additional peak services will be added to the Metro North West Line. Your Weekly Season Ticket has three or more days' validity remaining, Your Monthly or Custom Season Ticket has seven or more days' validity remaining, Your Annual Season Ticket has two or more months' validity remaining, Select your 'Active' Season Ticket and click 'Refund' in the bottom left corner, Download and email the completed Season Ticket Refund Application Form, or just write the info in the email itself to, Company name (if your ticket is provided by your company). Test to Release for international travel page, Get more information about travelling to Belgium. No exchange of the ticket needed. If capacity exceeds comfort levels, customers can change their ticket without incurring a fee (fare difference may apply). 4) Everyone is required to take a coronavirus test on days 2 and 8 of their quarantine. Free refund/exchange until three days before departure, but with any additional charge payable by the customer in case of an exchange, From two days before departure, normal exchange/refund conditions related to the fare conditions apply, Valid only for International journeys, requested before departure, Exchange only on the same route on Lyria. From. Amtrak travel deals, promotions and other partner offers. Starting May 23, Amtrak will no longer be limiting capacity. Follow the signs and routes indicated inside the stations or at the stops, always keeping the distance of at least one meter from other people; Use the train access doors indicated for getting on and off, always respecting the safety distance of one meter, Sit only in permitted places, keeping the distance from the other occupants, During the trip, frequently sanitise your hands and avoid touching your face. The contact form can be found on the, Since 25 January, it is mandatory to wear a, (surgical or FFP2 mask) on trains, buses and at stations. If you bought your ticket between June 23 and August 31 at a Comfort, Standard, Kid, Junior and Senior fare, the €15 exchange fee will not be applied. You must wear a mask on all public transport in Spain, including all Renfe services or you will not be allowed to travel. Italo are offering refunds through credit card for international customers. These goodwill arrangements mean that you can also use your long-distance ticket to travel earlier than the date originally planned. 10/04/21 2021 April 10. Please check your relevant government's website to find out what travel restrictions apply to you. It is only possible to request refunds for tickets up to 30th June 2020. For travellers aged 11 years old and above. Passwords should be at least 10 characters long and include 1 uppercase and 1 lowercase alpha character, 1 number and 1 special character. You must wear a face covering when travelling and when in enclosed station areas. We’ll automatically include a seat reservation with any new bookings you make for journeys with these operators where required. The City-Ticket is not covered by our goodwill guidelines. Purple Line Express Loop-bound Trains Operate on 95th-bound Red Line Track Howard thru Belmont; Boarding Change at Wilson. Please, all UK ticket types online, regardless of booking or travel date. Read more information at the website for the Government of the Netherlands. Seat reservations are always available with us when neededSome train operators won't allow you to travel without a seat reservation. UK government’s latest advice for travelling to Switzerland. Passengers are required to wear a mask at the station and on our trains and to have proof of a negative COVID-19 test. Timetables may change as services return to normal. Trains will continue to run between Geelong and Southern Cross. 08/04/21 2021 April 8. Refund request to be done before departure through ITALO Call Centre: 892020. Due to the unpredictable time, it may unfortunately happen that trips which are more than three weeks in the future will be cancelled. If you're exempt for age, health and disability reasons, this doesn't apply. Customers are obliged to wear a mask during boarding and while onboard, Instructions from bus drivers/station personnel to keep appropriate distance while boarding, Hand sanitizer available for customers during boarding, Digital inspection of tickets/documents for a contactless boarding experience, Disinfection of vehicles after each trip according to disinfection guidelines based on WHO regulations, Additional disinfection by FlixBus station personnel/staff at major bus stations (disinfection of frequently touched surfaces by customers such as armrests, rails, and tables), Please do not use trains if you have symptoms of acute respiratory infections (fever, cough, cold). The quarantine can only be shortened by getting a negative PCR test on the seventh day of quarantine. We can only issue a refund once we’ve received proof that your Season Ticket is no longer in use, as advised above. More weekday services for Sydney Metro Metro metro Monday 25 May 2020. Train Running Status: The real time tracking of GPS enabled trains in Indian railways is known as train running status of the train. We’ve also been focusing on making the experience touch free, including contactless boarding, scanning tickets directly from the Amtrak app and installing new kiosks, which we will be rolling out throughout the year. London Medical Laboratory at St Pancras International and various locations in and around London. The network has changed but new travel routes will be added every week. From 22nd May, if you book as a group, you'll be seated together. 4. Please check the UK government’s latest advice for travelling to Italy. SCHEDULES. The eVoucher can be used towards a booking for a future date for any of Eurostar's destinations. Traffic will resume from 4th May 2020 and from then all customers over the age of 12 must travel with their nose and mouth covered. LNER will running three trains per hour to / from London Kings Cross, with other services running to / from Peterborough instead of … From June 1st access to the train will be closed 5 minutes before departure, please board your train in plenty of time. You should wear your face covering onboard the train and in all enclosed areas of railway stations. Passenger service is mainly mass transit and commuter rail in major cities. EVERYDAY DISCOUNTS Savings for Kids, Seniors, Military, Groups and More VACATIONS & RAIL TOURS Train vacation packages throughout North America MULTI-RIDES & RAIL PASSES USA Rail passes, monthly passes and multi-ride tickets. You can request a refund, regardless of the fare or route, in the following circumstances: You must request your refund for the following services before 30th June, regardless of the above refund reason: You can must request your refund for InterCity services and Regional services before 30th June in the event of cancellation and within 30 days from the end of the period in the above second, fourth and fifth point. Great Western Railway JourneyCheck provides real time, up-to-date train times and train disruption information keeping you informed about any delays or cancellations on the network and helping you know what to do when your journey is affected. You will be refused entry if you fail to comply with these restrictions. UK government’s latest advice for travelling to Austria. Belgian residents returning from a “red zone” (including the UK) and having stayed there for more than 48 hours must be tested on arrival. IMPORTANT: If you have been in or through a ‘red list’ country in the 10 days prior to your arrival in the UK you will not be permitted to travel by Eurostar to the UK. Children under 2 years old are not required to wear a face covering. Amtrak continues to evaluate current practices and launch new initiatives to support personal safety. If you apply for a refund from Monday 7th September 2020, onwards, your refund will be from the date of request. Please use this form. It will be compulsory to wear a mask or scarf on trains, in stations and on platforms. ! " all customers over the age of 12 must travel with their nose and mouth covered. Buses will replace all trains between Waurn Ponds and Marshall and also some AM and PM peak trains between Waurn Ponds and Geelong from Saturday 10 April to Sunday 18 April. Start typing a station . Due to current high volumes of requests, it can take up to 28 days to get your refund. Failure to comply with the above measures is a criminal offence and you could be fined. This enables you to travel in a compartment with just your family or friends, without having to share it with other passengers who are not in your group. Passwords are case sensitive. Fee waivers: Amtrak is waiving all change fees for reservations made by September 6, 2021. Then, post it to the regional management office for your journey’s arrival city. These reservations are free of charge. Refund possible if requested up to 1 month after the scheduled departure date. privacy policy. . You will not be allowed to travel without this. Failure to comply with the above measures is a criminal offence and you could be fined. April 2021 Next month. To do so you must cancel your journey and request a full refund of your tickets, whatever the fare, before the train’s scheduled departure. You must wear a mask covering your nose and mouth, and gloves to gain access onboard. Clear input for From. You will not be allowed to travel without one. school trips, competitions, demonstrations, events or meetings). Please print out your online ticket or keep the booking confirmation with the PDF file of the online ticket. Customers that cannot travel with a valid authorization or customers that do not want to travel can either request a full refund either a new ticket for another travel date at no cost. You can request a refund for the following trains, regardless or the fare or route. Please check your connection immediately before departure in the online timetable, which is updated regularly. Rail transportation in the United States consists primarily of freight shipments, with a well integrated network of standard gauge private freight railroads extending into Canada and Mexico. Night jet connections will be resumed by end of June. If you must travel, you'll still need a valid ticket. Every ride counts as an Amtrak Guest Rewards member. It will be compulsory to wear a mask or scarf on trains, in stations and on platforms. Check on Flixbus’ website which connections are currently available. Please see our travel restrictions section for information about travelling to the Netherlands. Please check the UK government’s latest advice for travelling to France. 18 Apr 2021: Minor Minor: Eleanor Schonell Bridge - weekend closure. You can request a refund for journeys that have been cancelled or blocked until 30 August. Oops, that answer wasn't quite right. Enter the email address or member number associated with your account. Before traveling on Amtrak, review state-specific travel advisories and restrictions that may be in place for travel to your destination. Read more information at the website for the Government of the Netherlands, claim the value of your current booking as an eVoucher. Bookings departing up to and including Sunday 21st February 2021. 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