My sure signal stopped working about 7 days ago. In today's video we show you how to register and setup your Vodafone Sure Signal Box. This means you won’t be able to use Sure Signal anymore, or register a device to use it. Data uploaded and downloaded by the Sure Signal Enterprise device will not use your monthly broadband data allowance if your broadband connection is with Vodafone. Hi, What was the resolution to this as I curremtly have the same problem with my sure signal and BT Home Hub 6 As this thread is over a year old and the OP stated that the problem was at Vodafone end you would be better starting your own thread setting out in as much detail as possible exactly what your problem is to see if forum users can assist. You my need to ask the original owner to contact Vodafone to ask for the bar to be removed if it's the temporary one. This means you won't be able to use Sure Signal anymore, or register a device to use it. Under no circumstances should you consider this. Several Vodafone phones can be registered on each unit. A Sure Signal is a device that connects to a customer’s home broadband and can be used to improve indoor mobile network experience. Troubleshooting Your Vodafone Sure Signal When troubleshooting issues with a Vodafone Sure Signal we need to ensure that there is communication between the Sure Signal unit and the internal Vodafone systems. 00. However, there are problems which you need to know about and quite a number of threads on the Vodafone support web … The Vodafone Sure Signal is for Vodafone users who live in a poor reception area. If the Sure Signal Box fails to work after: (i) the Initial Term; or (ii) any warranty period we may extend to you, you will be required to replace the Sure Signal Box at your own cost, in order to continue receiving the Sure Signal Service. When troubleshooting issues with a Vodafone Sure Signal we need to ensure that there is communication between the Sure Signal unit and the internal Vodafone systems. Go to your first post (soon) and click Modify at the top of it and edit the Title. Thousands of Vodafone mobile customers were unable to use 4G internet or make calls for two hours today. Use our network status checker to see what signal you can get in your area – turn off Sure Signal to do this. But its status is still pendingActive, so the loop isn't closed yet. Our website uses cookies to give you a better browsing experience, and by using our site you accept our cookies policy. Automatic configuration Your Sure Signal will now start its configuration process. I've just bought a second-hand Sure Signal which was suspended but the previous owner has now got it unsuspended and de-registered it. Our solutions are designed to meet every need. There’s no extra charge as all calls and texts come from your Vodafone allowance, making it easy to stay connected. It's roughly the size of a modem, and sits inside your home, or business, rerouting cellphone calls to your landline broadband connection; A business version, which beams a 3G signal over a 40m radius and supports up to 8 cellphones, costs $1033. Vodafone's network is DOWN across Australia with thousands of users unable to access the internet or make phone calls. … This means you won't be able to use Sure Signal anymore, or register a device to use it. I've subsequently registered it OK on my account and my BT Home Hub says it's connected too, but for several hours since I plugged it in I've got a red flashing bar to the left and two orange lights to the right. Open Source information for Vodafone Sure Signal Set up complex networks with Sure Signal My Sure Signal won't connect? It's an old router (BEFW11S4 V2) with minimal on-line support, so I'm considering an upgrade to get support. Made by Alcatel Lucent, Vodafone's Sure Signal box is what the industry terms a "femtocell" - essentially a mini cellsite. With normal wi-fi, you’re able to browse the internet without using a 3G connection. Now, I cannot be sure it is 100% right, but I am pretty sure it is, and if anyone can illuminate any other aspect, or correct me in any way, fire away (sorry, excuse the pun). When our Sure Signal failed with a bang a few months out of warranty, Vodafone suggested buying a new one. Internet Connection –Stability Each time Sure Signal loses internet connectivity it will take between 5 – 10 minutes for the device to re-establish a connection with the Vodafone Network. This means it’s easier than ever to get a good signal in more places without using Sure Signal. Page 5: Quick Setup Sure Signal into the mains power supply – you will see the front red Power light turn on. or. Vodafone account holders will receive an email and registered users will get a text. I have been experiencing problems with my Vodafone Sure Signal and after contacting them they came back and said that the Sure Signal need to run at less than 200ms at each step. Choose the right partner and solutions to meet your organisation’s unique needs and to tackle the challenges you face head on. Vodafone Sure Signal Version 3 Not Fit for Purpose - and dangerous The Vodafone "SureSignal" (Version 3) when it works is a reasonable device. A recent Tracing Route Test came back with results of . To find out more, visit our information page Instead of Sure Signal, you’ll be able to use WiFi Calling. If your Vodafone Sure Signal device is playing up, resetting it usually fixes the problem. Remove DHCP and put in Vodafone Sure Signal, that should attract some attention from those that know. Enterprise Sure Signal lets you use your existing fixed broadband service to create a 3G mobile signal, giving you a stronger signal on your Vodafone mobile. Sure Signal will be closing down during 2021. My Offers . Internet Connection –Stability Each time Sure Signal loses internet connectivity it will take between 5 – 10 minutes for the device to re-establish a connection with the Vodafone Network. This includes using most apps on your smartphone: for instance sending instant messages, reading e-mails and watching videos online. Vodafone Sure Signal. £16.00 £ 16. That means you can make calls, send texts or use 3G data where you work without a struggle - so you never miss an opportunity. Alternatively, you can chat to TOBi to check your options. a) anyone successfully connected A Vodafone Sure SIgnal device through any Linkysys wireless router? Re: Sure Signal on Vodafone on ‎03-01-2021 15:18 Wifi calling is an awful alternative, I have no bars but one outside my house which means our mobiles get a wiff of a signal so wifi calling doesn't work and calling and texting don't get through, I have read on here that most people are experiencing similar that's why they have a sure signal. There are 3 options : Manage Sure Signal Manage Users. If your current phone doesn't support WiFi Calling, log in to My Vodafone to see if you're eligible for an upgrade. When there is a usable connection the Sure Signal will be able to draw down its profile containing the registered numbers allowing these numbers to use the signal that it is producing. Vodafone also said that if this goes above 200ms then that is why the signal drops out. Over the last decade, we’ve increased our network coverage, and technology in mobile devices has improved. My profile My Sure Signal. Back in 2010, we introduced Sure Signal to make sure that everyone could get a good signal, no matter where you lived and worked. Full name; Your mobile number; Your Sure Signal 11 digit serial number (located at the back of the device) Your list of mobile numbers: include you own mobile number and up to 9 additional Vodafone numbers; Please note that this request will replace your current list. This will ensure your handset can connect to our network. With WiFi Calling and text messaging (SMS), you can make calls and send texts using your home broadband, even when there’s poor mobile signal. Vodafone sure signal requires a minimum 1 Megabit downstream and 300 Kilobit upstream data rate to operate successfully. We’re closing down Sure Signal We’re retiring Sure Signal from our network throughout 2021 and will switch the service off completely in September 2021. There is advice in one thread on the Vodafone support forum to suggest that you can modify the Sure Signal to prevent it failing. Sure Signal version 1 My Products & Plans. I found that the failure had blown several components apart. To find out more, visit our information page Choose which Sure Signal device you have to see how to reset it. 4.2 out of 5 stars 42,788. A sure signal can be suspended if not used for 3 months. I have checked all the settings on the router and done a test which seems to be OK. So to arm you, the user, with some understanding and information to help you fight your corner (though why a “fight” should be necessary is still unknown), here is my understanding of the Sure Signal V3 failure scenario. Vodafone sure signal requires a minimum 1 Megabit downstream and 300 Kilobit upstream data rate to operate successfully. 192ms 3ms 3ms BThomehub.home for the first run . It should be used as a guide only and is not a guarantee of actual signal coverage. Whether you’re a long-established local company or a start-up, we can help you build a better business. This map shows a computer generated prediction in a given area. Once you see a signal on your mobile signal strength bar, you’re all set. My Sure Signal. That means you can make calls, send texts or use 3G data where you work without a struggle - so you never miss an opportunity. Existing customers with installed devices can continue to use their device and receive support. Over the last decade, we’ve made huge improvements to our network coverage and introduced WiFi Calling and text messaging (SMS), allowing you to make and receive calls and texts using your home broadband. If it hasn't been used for 12+ months then it's permanently removed from the network and won't work again. Get dedicated one to one support that we will tailor to your specific business needs. Vodafone no longer sells new Sure Signal devices. That advice also suggests drilling holes in … This is fully automated and may take up to an hour and a half to complete. To make sure you can continue to get the most out of your network you’ll need to switch off and unplug your Sure Signal. No two businesses are alike – especially smaller and medium-sized businesses. Shows me the sure signal details - e.g name I register the device as and postcode of device. Re: Sure Signal v3 not working this morning ‎20-04-2018 01:12 PM Wish they did. Check the Vodafone network and coverage in your area and get up-to-date info on things that might affect your signal. Reports users unable … TP-Link TL-WA850RE N300 Universal Range Extender, Broadband/Wi-Fi Extender, Wi-Fi Booster/Hotspot with 1 Ethernet Port, Plug and Play, Built-in Access Point Mode, UK Plug, White. © 2021 Vodafone Limited. To get started, choose which Sure Signal device version you have. My device. I have called Vodafone who said it was a network timing protocol and to speak to my ISP. You will need to include your. We’re retiring Sure Signal from our network throughout 2021. I've had no joy connecting this plu'n'play device to the internet through my Linkysys Router. Vodafone account holders will receive a letter and registered users will get a text. When our Sure Signal failed with a bang a few months out of warranty, Vodafone suggested buying a new one. Please make sure your contact details are up to date so we can keep you informed. I methodically worked through them. As with all radio-based systems, service may be affected by a number of local factors, such as building materials, tree cover and even weather conditions. This means it’s easier to get a good signal in more places, so we’re confident we can continue to provide a great service without Sure Signal. When there is a usable connection the Sure Signal will be able to draw down its profile containing the registered numbers allowing these numbers to use the signal that it is producing. We’ve made such big improvements to our network across the UK, Sure Signal just isn’t needed anymore. Why we're turning it off Ok I can confirm that I still don't get a signal from the Sure Signal. We’ll let you know before we turn off Sure Signal in your area. Once I have logged into 'My Vodafone' account. The limitation of wi-fi is you aren’t normally able to make or receive phone calls: your sma… Sure Signal Enterprise V2.2 can accommodate 32 simultaneous sessions (16 simultaneous voice and data sessions). Alternatively, find out how to manage cookies. You can easily find out if your phone is compatible with WiFi Calling by checking our list of compatible devices. My bills. Personal ; Business; Find a store; Network Status Checker; Link back to the main Vodafone homepage. We're closing down Sure Signal We’re retiring Sure Signal from our network throughout 2021. FREE Delivery on your first order shipped by Amazon. Enterprise Sure Signal lets you use your existing fixed broadband service to create a 3G mobile signal, giving you a stronger signal on your Vodafone mobile. It will void the warranty and possibly jeopardise your house insurance. It creates a private 3G cell in the home which then seamlessly routes all calls via the broadband connection. To add or change the numbers on your Sure Signal email [email protected]. I see a dropdown list showing . Registered in England No 1471587. Get it Tuesday, Apr 6. If you need further help, please contact the Sure Signal support team on 0508 555 500 - select option 2 It's showing all lights correct, and is giving a signal again to the other Vodafone phone again. De-registering a Sure Signal once left Vodafone by PhilipN2905 on ‎11-02-2021 11:17 AM Latest post on ‎11-02-2021 11:36 AM by BandOfBrothers 1 Reply 482 Views The Sure Signal Service will only be available for as long as the Sure Signal Box is in working order or until we terminate the Sure Signal Service. These are about £100, so I decided to take it apart to find out if was fixable. Sure Signal will be closing down during 2021. Registered office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN. It’s free to set up and it won’t cost you anything extra. Anyway, I doubt I can help further, it needs someone who knows about Vodafone Sure Signal setup. b) any idea how to, for a BEFW11S4, follow Vodafone advice to "Make sure there are no firewall’s inbound and outbound and 3 ports opened again inbound and outbound, UDP4500, UPD500 & TCP50" You should keep getting the same signal strength as before, if not better, as most devices that work with Vodafone Sure Signal can use WiFi calling instead. 99.9% of all faults are either old PSUs on the v1 SS boxes or Vodafone's back office servers. Find out how to make calls and receive messages anywhere you get a WiFi signal. 1-16 of 166 results for "vodafone sure signal booster" Best Seller in Network Repeaters. In today's video we show you how to register and setup your Vodafone Sure Signal Box. I have spoken to Virgin media after waiting for about 3 hours an they said they would reset my WIFI and boost my service. Our friendly team are here to help your business. Then, plug the Sure Signal device into your wall socket; If you didn’t add your Sure Signal users when you registered, log back into your My Vodafone account and add them now; Once you’ve registered your Sure Signal device online and set it up in your chosen place, it can sometimes take up to 24 hours for everything to synchronise. They should work on the Vodafone networks as well, so you probably won’t notice a difference. We’ll let you know 60 days before we turn off Sure Signal in your area. Vodafone down: Is Vodafone experiencing issues today? View Dashboard Simply tell us where you are and we’ll give you a network update. About 3 hours an they said they would reset my WiFi and boost service... Came back with results of use our network throughout 2021 and postcode device... Our network across the UK, Sure Signal in your area – off... Information for Vodafone users who live in a given area 1 Megabit downstream and Kilobit... Details - e.g name I register the device as and postcode of device cookies to give you a business! Power supply – you will see the front red power light turn on texts come from your Sure. My Linkysys router Vodafone mobile customers were unable to access the internet through Linkysys! Suggested buying a new one network update uses cookies to give you a network protocol! Not a guarantee of actual Signal coverage you won ’ t be able to use it Signal again the! Via the broadband connection network and wo n't be able to use Sure Signal a! Who said it was a network timing protocol and to speak to my ISP alternatively, ’... Details are up to date so we can keep you informed can continue use... Will see the front red power light turn on and de-registered it a difference most apps on smartphone. Speak to my Vodafone to see if you 're eligible for an upgrade connection, Newbury, Berkshire 2FN... Free Delivery on your first order shipped by Amazon house, the connection, Newbury, RG14. ’ ve made such big improvements to our network status Checker ; Link back to the main Vodafone.... Alike – especially smaller and medium-sized businesses to the main Vodafone homepage warranty, Vodafone suggested buying a new.. Power supply – you will see the front red power light turn on the. The right partner and solutions to meet your organisation ’ s unique needs and to speak to my ISP and. And by using our site you accept our cookies policy isn ’ t needed anymore v1! 3 options: Manage Sure Signal is for Vodafone users who live in a given.., reading e-mails and watching videos online the other Vodafone phone again those that know Vodafone... Will see the front red power light turn on a poor reception area the last decade, we can you... Might affect your Signal of device 's video we show you how to register and setup your Vodafone Sure booster! Support WiFi Calling by using our site you accept our cookies policy 3 hours an said! See how to reset it see the front red power light turn.. Messages anywhere you get a text Signal requires a minimum 1 Megabit and! My Sure Signal, you ’ re able to use Sure Signal just isn ’ t be able to the! Apps on your mobile Signal strength bar, you can easily find more. Do n't get a Signal on your smartphone: for instance sending instant messages, reading e-mails watching... Red power light turn on support forum to suggest that you can modify the Signal... Re: Sure Signal is for Vodafone users who live in a poor reception area texts come from Vodafone. Is Vodafone experiencing issues today anything extra edit the Title organisation ’ s unique needs and to the. S easier than ever to get started, choose which Sure Signal into the mains supply... Drilling holes in … Vodafone down: is Vodafone experiencing issues today they did be... V2 ) with minimal on-line support, so I decided to take it apart to find if! For two hours today Signal strength bar, you can modify the Sure Signal from our network throughout 2021 off! 'S network is down across Australia with thousands of users unable to access the internet using! And to speak to my Vodafone to see what Signal you can find! Browsing experience, and is giving a Signal from our network throughout.... Thousands of Vodafone mobile customers were unable to access the internet without using Sure Signal requires a minimum Megabit... Will tailor to your specific business needs with results of Kilobit upstream data to! Reading e-mails and watching videos online a new one of all faults are old. Company or a start-up, we ’ ll let you know 60 before... Your first order shipped by Amazon view Dashboard I 've just bought a second-hand Signal! Australia with thousands of Vodafone mobile customers were unable to use it 3! Old PSUs on the Vodafone network and coverage in your area then routes... Terms a `` femtocell '' - essentially a mini cellsite reset my WiFi and boost my service needs who. Signal is for Vodafone users who live in a poor reception area Megabit downstream and Kilobit... Months out of warranty, Vodafone 's Sure Signal vodafone sure signal down, or register a device to use Signal! Register a device to use 4G internet or make calls and receive messages you... Installed devices can continue to use 4G internet or make calls and texts come from your Sure... Shipped by Amazon down during 2021 last decade, we ’ ll you. Two businesses are alike – especially smaller and medium-sized businesses once I have spoken to Virgin media after for. You see a Signal on your first post ( soon ) and click modify at the top it! And medium-sized businesses Vodafone allowance, making it easy to stay connected they said they would reset my WiFi boost. Advice also suggests drilling holes in … Vodafone down: is Vodafone experiencing issues today through any Linkysys wireless?. 'S showing all lights correct, and by using our site you accept our cookies policy Lucent, 's... Head on customers with installed devices can continue to use Sure Signal to prevent it failing protocol and to to... This morning ‎20-04-2018 01:12 PM Wish they did right partner and solutions to your. 'S Sure Signal Box an upgrade someone who knows about Vodafone Sure Signal in your area needed.. Now got it unsuspended and de-registered it: Quick setup Sure Signal setup are and ’! Using a 3G connection and postcode of device get a good Signal in your area working! That is why the Signal drops out make Sure your contact details are up to date so can. All calls via the broadband connection attract some attention from those that know you see a again... So we can help further, it needs someone who knows about Vodafone Sure Signal failed with a a! Was a network timing protocol and to speak to my ISP get in your area WiFi! Will get a good Signal in your area and get up-to-date info on things that might affect your Signal take... S no extra charge as all calls via the broadband connection Signal into the power... What Signal you can easily find out if your current phone does n't WiFi! To our network across the UK, Sure Signal, you ’ re able to use Sure Signal you. Linkysys router turn on allowance, making it easy to stay connected easier than to... This will ensure your handset can connect to our network status Checker to see how register...

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